Payment Types
Payment types are the type of transaction /method to which you send your transactions to the bank. The default setting within Actinic will be PAYMENT. This means the transaction will be passed to the bank for authorising and if successful, will be sent for settlement to the banks by Protx at 2am. (So funds will be transferred unless you decide to Void / cancel it).
Deferred & Release
A transaction is made and the bank authorises it. This transaction is held in the banks active transaction list and the customer's card is shadowed for the transactions amount. The VSP Admin Reports will show a Deferred transaction has taken place and will give you the option to Release the payment when you wish to ship the goods. The transaction would have taken place and the customer's card will have been shadowed, awaiting your 'release'. (No money would have changed hands unless you release the transaction)
When you wish to ship the goods, you click the 'Release' button on the transaction page in your Protx VSP Admin reports pages and the bank will go and get the money from the users account and put it into your account.
N.B: The shadow only lasts up to 7 days, depending on the card issuer, so if you ship your goods before the shadow expires, you will get your money. If you ship your goods after the shadow has expired, you will not know if you have been paid until you see you bank statement. The banks do not reply to the 'release' informing us if they still have the funds in their account.
You only have the option to 'Release' or 'Abort' the transaction. So the Deferred transaction type is not an option if you are wanting to part ship goods.
If you do not wish to ship and wish to abort the transaction, you can click 'Abort' button in your VSP Admin Reports pages.
I want to use the Deferred transaction type
If you wish to use the Deferred transaction type and are not sure if you are setup to do so, please email
support@protx.com to request the desired transactions Type.
You will need to have this set up on your Protx account in order for you to use them.
Once allocated to your Protx account, you will need to amend your Actinic cart settings. Please follow
'What to do' section. You will have to make the amendments at your end. This is not something that Protx can do for you.
What to do
Actinic requires you to amend code in your shopping cart setup to use the DEFERRED transaction type.
Currently your TXType that you send to us will be 'PAYMENT'
If you wish to use
'DEFERRED' you will need to change the TXType in your OccProtxScripttemplate.pl file in your Actinic directory from:
'PAYMENT' to
'DEFERRED'
- Amend your OCCProtxScriptTemplate.pl file
The OCCProtxScriptTemplate.pl file is located in the commonOCC folder in the OCCUpgrade folder within your Actinic directory. Open the file in an editor like notepad and search for 'TxType':
$sHiddenValues .= "INPUT TYPE=HIDDEN NAME=\"TxType\" VALUE=\"PAYMENT\">\n";
You will need to change the TXType from PAYMENT to DEFERRED
$sHiddenValues .= "INPUT TYPE=HIDDEN NAME=\"TxType\" VALUE=\"DEFERRED\">\n";
Then save the file.
- Amend the OCCUgrade.ini file
The OCCUgrade.ini file located in the root of the OCCUpgrade folder in your Actinic directory. Open the file in an editor like notepad.
At the top of the file are the lines that look like this:
[Version]
Number=1045 (for example)
Increment this Number (so if it was 1045 for example, you will need to change the value to 1046) by 1 and save the file.
- Open up Actinic
You should get a message informing you that a change has been made to your Payment Provider data and that it has been.
When you amend your Actinic code to use a certain transaction type, all your transactions will then be processed as that transaction type.
Protx VSP Admin Reports pages
Your Protx VSP Admin reports pages will show the transactions as Payment, PreAuth or Deferred transactions.
If you wish to Release a Deferred transaction, you go into your Protx Reports pages and locate the transaction in question by using the 'Transaction' Button. Go into the transaction details page, (by clicking on the VendorTxCode) and click the 'Release' button at the bottom of the page.
If you do not wish to continue with the transaction, simply 'Abort' the Deferred transaction by clicking the 'Abort' Button.
It is up to you to amend your cart settings and to make sure that your cart is using the transaction type you want it to use.
How do I go Live
Once you have successfully tested your web site with Protx, simply send your logo and go-live request to
golive@protx.com. The Protx Live team will check that you have completed the live criteria and will create a Live account on the Protx Live Servers. You will then be able to run in 'production mode'.
Your logo should be no larger than 200 pixels wide or 100 pixels high, and will be uploaded on to your live payment pages when your live account is created.
If you have a questions please email
support@protx.com or contact Actinic directly.
When Live, my Site does not redirect to the Payment pages
When changing from 'test' to 'production' mode within Actinic, the 'next' button, that transfers the users to the payment pages, is removed. Some Java script is supposed to handle this process, to auto redirect the user, but it may not be present in your Actinic templates.
If you are having issue directing the users to Protx, you can put the next button back.
- Amend your act_occprotxtemplate.html file
Look for the following file within your Actinic directory. (OCCupgrade / CommonOcc/ act_occprotxtemplate.html). Open this file, find and amend the following:
NETQUOTEDEL:TESTMODE
INPUT TYPE=SUBMIT NAME="\"SUBMIT\"" VALUE="Next>"
NETQUOTEDEL:TESTMODE
You will need to change this to:
INPUT TYPE=SUBMIT NAME="\"SUBMIT\"" VALUE="Next>"
Basically removing the two references of NETQUOTEDEL:TESTMODE
Save the file
- Amend the OCCUgrade.ini file
The OCCUgrade.ini file located in the root of the OCCUpgrade folder in your Actinic directory. Open the file in an editor like notepad.
At the top of the file are the lines that look like this:
[Version]
Number=1045 (for example)
Increment this Number (so if it was 1045 for example, you will need to change the value to 1046) by 1 and save the file.
- Upload Your Site
Now that you have made changes to your setup you will need to re-upload your site.
- Test
When you have uploaded your site please test to make sure the redirect works, when you click the next button.
