A REPEAT on transaction will use all the information provided within the transaction and go through the payment process again in the same way as a real-time payment (i.e. it will go for authorisation and be sent for settlement)

Repeating a transaction can be done automatically by your server should you process a large volume of transactions or wish to automate the transaction process. (for VSP Direct and VSP Server Users only)


To perform this task automatically, you will be required to capture and store additional information which is sent to you from Protx in regard to each transaction.

With this additional information you simply send a REPEAT POST request to our servers from yours:

(More information can be found by downloading the "VSP Server and Direct Shared Protocols" document)

N.B: This method is available ONLY to those that use our VSP Server or VSP Direct Payment solutions.

A REPEAT can also be performed via the VSP admin area for any AUTHORISED transaction.

Before logging on to your Protx VSP Admin account, you need to ensure that you have granted the Repeat privilege to your 'User' that you intend to use to perform the Repeat transaction.

Once logged on, you will need to find the Authorised transaction you wish to Repeat.

You can search for the transaction by using either of the search tools, 'The Daily transaction List' or the 'Find a Transaction', both from under 'Transactions' in the menu.

If you use the 'Daily Transaction List' as the search, then obviously you will need to have a fair idea of the date of the transaction and the name of the cardholder (shopper). The results of the search would then be displayed as shown below;

Click on the actual 'VendorTxCode' of the Authorised transaction that needs Repeating. If you wanted to Repeat Protx Test 4 (as per the screenshot above), then you would click on 'VSPT-testvendor-060815195015-543'

The full transaction detail will now be displayed in a new browser window - If you scroll to the bottom of the page you should see a section of further options called 'Actions' (see screenshot below)

Click on the 'Repeat' button

If the Repeat button is not displayed, it could mean one of two things;

•   You have not granted the User account with the Repeat privilege.
•   The transaction you are attmepting to Repeat is actually a Refund, Deferred or already failed transaction.

Once the Repeat button has been clicked you will be presented with a Repeat confirmation screen (screenshot shown below) - You will need to enter the amount you wish to Repeat (this can be for any amount between £1.00 and £100,000.00), the currency you wish to Repeat in (if you have multiple currencies available) and a short description (optional). Unlike Deferred transactions, Authorised transactions need to be Repeated individually. The reason being that a Authorised transaction can be Repeated for a sum greater than or less than the original authenticated amount.

Now just click the 'Repeat' button again

The Repeat request will be sent to your acquiring bank for authorisation and the result will be retuned as 'Authorised' or 'Declined'.

Once the Repeat has been sent to the acquiring bank for authorisation, depending on whether it was 'Authorised' or 'Declined', it will appear under 'Authorised Transactions' if the Repeat was successful or under the 'Failed Transactions' section if the Repeat was declined.

The below screenshot shows the Repeat, performed above, in the 'Authorised Transactions' section of the VSP Admin account.

If you are unable to fulfil the order or do not wish to continue with the transaction, you can VOID any repeat transactions made. This will fail the transaction which in turn will not be allowed to continue the payment process and therefore stop the transaction from being sent for settlement. This will mean the Shopper will never be charged, however the Shopper may still have an active bank shadow on their account.

Voiding a REPEAT transaction can be done either:

•   Automatically by your server should you process a large volume of transactions or wish   to automate the transaction process (for VSP Direct and VSP Server Users only).



•   Manually via the VSP admin area.

To perform this task automatically, you will be required to capture and store additional information which is sent to you from Protx with regards to each repeated transaction.

With this additional information you simply send a VOID POST request to our servers from yours:

(More information can be found by downloading the "VSP Server and Direct Shared Protocols" document)

N.B: This method is available ONLY to those that use our VSP Server or VSP Direct Payment solutions.

A VOID can also be performed via the VSP admin area, for information on how to perform a VOID, please click here

If the REPEAT transaction has been sent for settlement but you are unable to fulfill the order or wish to cancel the transaction, you will have to REFUND the repeat transaction. This will send a REFUND transaction for settlement to inform the acquiring bank to credit the funds back into the Shopper's account.

Refunding a REPEAT transaction can be done either:

•   Automatically by your server should you process a large volume of transactions or wish   to automate the transaction process (for VSP Direct and VSP Server Users only).



•   Manually via the VSP admin area.

To perform this task automatically, you will be required to capture and store additional information which is sent to you from Protx with regards to each repeat transaction.

With this additional information you simply send a REFUND POST request to our servers from yours:

(More information can be found by downloading the "VSP Server and Direct Shared Protocols" document)

N.B: This method is available ONLY to those that use our VSP Server or VSP Direct Payment solutions.

A REFUND can also be performed via the VSP admin area, for information on how to perform a REFUND, please click here