support@protx.com
 

VSP Terminal


 
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 What is VSP Terminal?
 


VSP Terminal (Veri Secure Payment) is a stand-alone solution, basically an online pdq machine for Mail Order/Telephone Order (MOTO) environments where there is no e-commerce website and can be accessed anywhere there is an internet connection and browser facility available.

VSP Terminal is recommended to vendors who do not have a website and wish to, or already accept orders over the phone, fax or by mail.

VSP Terminal is very simple to use and requires no integration or development work by you. Once you have obtained a MOTO merchant number from your acquiring bank, you will either have to register for an account if you do not have one, or requested we add it to your existing account. This will allow us to create an account for you and you simply use your browser to open our secure payment page, log in and key in the payment details. The authorisation message is provided in real time, and the transactions are sent for settlement at 2 am every morning, like any other VSP Product. A full transaction history/reports are kept to allow you to reconcile against your bank statements, refund shoppers (either in full or part), repeat payments and so on. This again is the same as across all the VSP Products.

VSP Terminal is very simple to use and requires no integration or development work by you. Once you have obtained a merchant number from your acquiring bank, we create an account for you and you simply use your browser to open our secure payment page, log in and key in the payment details. The authorisation message is provided in real time, and the transactions are sent for settlement at 2 am every morning, like any other VSP Product. A full transaction history/reports are kept to allow you to reconcile against your bank statements, refund shoppers (either in full or part), repeat payments and so on. This again is the same as across all the VSP Products.

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 Frequently Asked Questions
 


Q. How do I obtain a VSP Terminal account?
A1. If you do not have an account with us already, You will need to complete our online application form. To do this please click here

A2. If you already have an account with Protx, please provide us with your MOTO merchant number together with your Protx Vendor name to support@protx.com


Q. What do I need in order to use the Protx VSP Terminal?
A. You will need a MOTO merchant number from your acquiring bank. click here for further information.


Q. Where do I get the VSP User Admin Guide from?
A. For the VSP User Admin Guide please click here.


Q. Can I see what the terminal looks like before I sign up?
A. Yes you can, before you decide to sign and use the VSP Terminal, please go to https://ukvpstest.protx.com/vspadmin once you are at the login page please use the following login details;

Vendor Name:   testvendor
User Name:       testvendor
Password:         testvendor


Q. Can I change the look and feel of the VSP Terminal Payment Page?
A. No, you cannot change the look or feel of the Admin/Terminal area isit is generic for all vendors.


Q. Can I add extra fields into the VSP Terminal when processing a transaction?
A. No, the Protx VSP Terminal is a set interface with only the main required fields that Protx use to send to the Banks.


Q. Where can I log into VSP Terminal?
A. Please login to your TEST VSP Terminal here
     Please login to your LIVE VSP Terminal here


Q. I have received an error message when trying to submit a payment through VSP Terminal?
A. In order to see a list of our VSP Terminal error messages please click the "Troubleshooting" button below.


Q. How do I do a Refund via VSP Terminal?
A. For information on refunding a transactions via your VSP Terminal please click here


Q. How do I do a Deferred transaction via VSP Terminal?
A. For information on making a Deferred transaction via your VSP Terminal please click here


Q. How do I do a Manual transaction via VSP Terminal?
A. For information on making a Manual transaction via your VSP Terminal please click here



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 Troubleshooting & Error Handling
 
Please click the "Troubleshooting" button below for assistance with understanding and handling the possible errors that occur when using VSP Terminal.


VSP Terminal Troubleshooting
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